Fascination About Telus technical support

I have experienced problems While using the Tech Support for the home Internet as well so tricky we invested more than an hour or so managing an issue. I’ve been having for months and months.

Also, our telephone line to the home arrived down within a windstorm another evening, as did our neighbors. We don't make use of a landline any more, though the cable is in the road and however related on your house stop. I suggested that They only get rid of it fully. They claimed as I didn't have an Lively landline, they'd not ship a technician out to wash up the wire in the middle of the street.

• An acquaintance who can also be a Telus customer showed me his approach aspects, and he is getting an identical system for appreciably much less without needing to purchase products, which contradicts what Abdul advised me.

If an automated assistant asks for The rationale of the simply call, mention "I wish to make payment preparations for my mobility bill".

I still left Rogers to come back to Telus mainly because I thought within the promise of higher service and truthful treatment, but this experience is just about anything but.

You can then receive a textual content concept once the agent responds, and you can comply with up at your earliest benefit.

Payment impacting alterations will require a mobile phone get in touch with but before carrying out that, Have you ever tried out the payment arrangement possibilities on the web?

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Settled conversations will probably be closed and saved for 90 times, and can be accessed while in the Information Centre within the My TELUS application. 

Telus has tousled on my Invoice numerous situations in the pastfew months.  A short while ago by charging me 3 periods for the convey it back that was by now returned. Then made a decision to go on and Telus customer service improve 3 of my ideas by themselves.  Very first agent I spoke to was terrific and tried using difficult to fix the issue.  He even contacted loyalty to help.  They never named.  I made an effort to contact myself and was keep endlessly so I hung up.  Tried out another agent he reported he would transfer me to loyalty than proceeded for getting upset due to the fact I would not allow him to finish the call when he claimed he couldn't transfer me.

Thanks on your attention to this make a difference. I sit up for a prompt and satisfactory resolution.

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Hello Everybody, I have to Make contact with customer service in regards to modifying a payment arrangement. I wanted to know when there is an e mail or other way to Make contact with them for the reason that I am working, and most situations I try to call and don't get to talk to somebody right before I need to hang up.

I'm going to terminate each of the services home and cellular with Telus and inform my friends and family to take action, which was the worst encounter I bought with Telus